Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ranvion.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages or products you view, referral sources, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier.

  • Log Files: These track actions occurring on the Site and collect data including your IP address, browser type, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to do so, we collect specific details including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

2. How Do We Use Your Personal Information?

We use the Order Information generally to:

  • Fulfill orders placed through the Site (processing payments, arranging shipping, and providing invoices/confirmations).

  • Communicate with you directly.

  • Screen orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

We use Device Information to:

  • Screen for potential risk and fraud (specifically via IP addresses).

  • Improve and optimize our Site (by generating analytics on how customers browse and assessing the success of marketing campaigns).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Google Analytics: To help us understand how our customers use the Site. You can read more here: Google Privacy Policy. You can also opt-out here: Google Opt-out.

Finally, we may also share your information to comply with applicable laws and regulations, respond to a lawful request for information, or otherwise protect our rights.

4. Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. To learn how targeted advertising works, visit the Network Advertising Initiative (NAI).

You can opt out of targeted advertising via:

5. Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

Please note that your information will be transferred outside of Europe, including to Canada and the United States, to fulfill contracts (orders) or pursue our legitimate business interests.

6. Data Retention & Minors

  • Data Retention: When you place an order, we maintain your Order Information for our records unless and until you ask us to delete it.

  • Minors: The Site is not intended for individuals under the age of 18.

7. Changes

We may update this privacy policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, please reach out to us: ✉️ Email: support@ranvion.com